[{"title":"How do I join Hey Baby Mom Rewards?","content":"

There are several ways to join the program! The easiest way is to click “Join Now” on this page to create your account and start earning rewards. If you've already purchased from us, its likely you already have an account and may already have some points racked up! If you know that you already have an account, simply sign in to get started.

"},{"title":"How do I redeem a reward?","content":"

Sign in and visit this page to claim your reward. Once you have enough points, click “Claim Reward” next to your chosen reward and follow the instructions to use it on your next order.

"},{"title":"How do referrals work?","content":"

Create an account or log in, then scroll down to the referral section on our Loyalty Rewards page to find your unique referral link. Share it with a friend or family member! Once they use your link to create an account and make their first purchase, you’ll each receive a $10 reward toward your next order.

"},{"title":"How do I claim my reward after writing a product review?","content":"

You’ll need an account with us to earn review rewards. After each purchase, look out for an email inviting you to review your product. Each qualifying review earns you 100 bonus points, which you can view on your Loyalty Rewards page!

"},{"title":"Can I use a reward with a sale or another discount code?","content":"

Yes! You can use your rewards alongside sales and other discount codes for even bigger savings. You’ve earned those rewards, and we want you to enjoy them as a little extra off, not have to choose between them and another offer!

"},{"title":"Will I still earn points on an order if I use a discount?","content":"

Yes! You’ll still earn points when you use a discount code or shop during a sale. Enjoy the savings now while earning rewards toward your next order!

"},{"title":"Is there a limit to the number of points I can earn?","content":"

No. Go ahead and earn as many as you can.

"},{"title":"Does the minimum order amount apply before or after discounts?","content":"

The minimum order amount applies after discounts. For example, if a reward requires a $50 minimum purchase, your order must still total at least $50 after discounts have been applied.

"},{"title":"I’ve ordered from you before. Can I earn points for my past purchases?","content":"

Yes! Although our loyalty program is new, your points have been adding up from purchases made since you created an account with us. Sign in and check your balance, you may already have more points than you realize!

"},{"title":"I checked out as a guest. Did I still earn points?","content":"

Points are exclusive to customers with a Hey Baby Mom account, so guest orders won’t earn any points. If you accidentally checked out as a guest, don’t worry! Just create your account and then contact us with your order details. We’ll be happy to manually add the points to your new account so you can start saving on future orders.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"}]